Timberline Bank

If a customer is unable to enroll in TransferNow, please check the following. 

Portfolio in Navigator:  

Home Phone

• Must be on name line 1  
• Must be 10 digits  

Date of Birth

• Must be on the same name line as the person enrolling   
• Must be after 1/1/1901  
• Must reflect an age for someone over 18 years old   

User Record in Access Manager:  

Tax ID

• Must match the Tax ID on the portfolio  
• Must be exactly 9 digits  
• Must not be in Collections with CheckFree (for bill pay through another bank or company) o Partner Assist Line at 866-820-9920 can check this information  

Name

• Must be at least 2 words  
• Maximum of 4 words  
• Between 1 and 25 alphanumeric characters in length (including spaces)  
• No numbers   
• No special characters  

Address

• U.S. address  
• Street address must be between 1 and 30 alphanumeric characters in length (including spaces)  
• City must be between 1 and 25 alphanumeric characters in length (including spaces)  
• State must be valid two letter postal abbreviation  
• Valid zip code  
• No special characters  

Email Address  

• Valid email address  
• Maximum of 100 characters